42 Gattera Rd, Landsborough Qld 4550, Australia

Nursery open by appointment only

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

To minimise costs we use a private courier service 95% of the time to delivery your order, however to some remote areas we will use Australia Post. The minimum delivery charge for a small box is $11.00 and the maximum delivery charge is $33.00 for an extra large box. The small box can accommodate 1-2 small orchids while the extra large box can accommodate 8-40 orchids depending on size.

Which payment methods are accepted in the Online Shop?

When purchasing from our online store we can accept Credit Card or Direct Bank Deposit, we also use PayPal, Afterpay and Zippay.

How long will delivery take?

Local deliveries are usually the next day, with deliveries to Victoria and SA taking 4-5 days. Due to these delivery times we ship our orders out early on a Monday morning. If buying flask we suggest using Australia Post Express.

How secure is shopping in the Online Shop? Is my data protected?

All your data is protected with our management staff being the only people to access of your personal information. All purchases are guarded using encryption systems.

What exactly happens after ordering?

Once an order is placed we receive a copy of the order and your orchids are hand chosen from the nursery and put aside for you. On Sunday morning all orders are packed and the courier is booked. Monday morning your package is picked up between 6-10 in the morning and on its way to you. During this time you will receive emails giving you details of the order as well as tracking information.

Do I receive an invoice for my order?

Yes, you will be emailed a copy of the invoice.

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